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The student portal is an online portal on which you can view qualification documents that have been issued to you, share those documents electronically with others and order printed copies. The student portal can be accessed on any device; PC, laptop, tablet and mobile phone.
There is no charge for using the Student Portal to view or share documents. There may be a cost associated with ordering printed copies of documents via the portal.
To access the Student Portal for the first time, you need to register. Click on the "Register" button, then complete the requested registration details. When you have completed the registration process you'll receive an email with a verification link. Click the link to verify your account. The details you enter during the registration process will be matched against the details held in the system. If the details you enter match the details held in the system you will be automatically approved to access your documents. If any of the information you supply does not match the details held in the system your registration will be reviewed by an administrator before access is granted. Please contact us using the details on the Support page if you have any queries.
Please check your email spam and/or junk folders as your email provider may not have recognised the sender as a safe sender and re-directed it from your inbox. If after checking your spam and junk folders you still have not received your confirmation email please contact us using the details on the Support page providing your name, date of birth and student number.
During the registration process your information is matched with the information we hold for you. If any part of the information provided does not match, your account registration must be checked and approved. Once the account has been checked your account will be released and you will be able to log in.
Once you have registered and created an account, you can log in using your username and password. Note: you will need to register to use the portal before you can log in.
This can be for one of two reasons:
Either way, please contact us at [email]
The documents issued to the Student Portal are official documents of the organisation and carry the same force as printed documents. As such, when you share these with another person / company, this allows that person / company to verify the qualification conferred by the document shared. For example, if you need to show a certificate to a potential employer, rather than providing the physical certificate it's much easier to share your digital document with the potential employer
The Service allows you to establish a connection with a third party, this can be a future employer or a university. When you create a connection with the third party, you can share your documents with them for them to verify electronically.
The key steps to create a connection are as follows:
If the third party or student has not accepted your connection, please contact them directly.
Please share full name and email address of your account, so they can easily locate you on the Service.
When creating a connection, a student can specify an expiry date for the connection or if left empty, it will set the date to be a month after the connection is initiated. In case the connection has expired, the student can extend it by following the steps below:
You can edit the documents that each third party has access to at any point by:
Whenever a new document is available to view on the Student Portal you will be sent an email informing you that the document has been issued. Note that documents may be issued for a future date, and if so will not be available to view until that date. This will be indicated in the email.
Yes - the digital documents issued on the Student Portal are official documents of the organisation and carry the same force as printed documents.
The Student Portal allows you to access and view a digital version of your document and enables you to share that document with any other person. By design, these digital documents are not intended to be downloaded or printed, and if printed or downloaded are not valid documents outside of the portal.
If you think something on your document is incorrect then use the 'Report' function (yellow button) in the view documents section of the Student Portal and describe the problem. This will send a message to the Admin team and can be checked for you.
All digital documents are available on the portal in perpetuity.
The date of birth section does not allow users to manually type in their date of birth. In order to select your date of birth easily, without too many clicks, please click on the month to change the view to year and then decade. You will then be able to navigate to your year of birth without too many clicks. If you cannot manage this please set it to the correct date in the current year and then email [email address] with your full name and date of birth.
You may have been assigned a student number. If you cannot find it, please email us at [email address] with your full name as it was when you were a student, date of birth and the course you studied.
Please email us at [email] and we will delete your account.
Click the "Manage" button under the profile section and update the details you require, saving them once complete. If you choose to add an address to your profile, this can be used as a billing addres and/or delivery address when ordering printed copies of documents.
Click the "Manage" button under the profile section and the change password option. Update your password as required and click the save button.
Click on the "forgot my password" link on the log in page and follow the steps to reset your password.
No - Updating your contact details in the Student Portal will NOT mean that your details are also updated on the Student Records System. If you wish to update any of your details on the Student Records System please contact us using the details on the Support page
Please use the contact information on the "Support" page to contact us for further assistance.